Postage and Delivery postage charge is based on weight. Most of our items aresent via Royal Mail First Class and some by courier if the items is over 2kgs. Delivery costs are quoted for UK mainlaind addresses only.

For overseas and outside UK & Eire please contact us before placing your order.


*Free Delivery 

A range of our products qualify for FREE standard postage, these includes, Novels, Notebooks, Diaries, Cards, Chocolate Bars, Scrap Books, Colouring Books, Story Books and Selected Mugs.

*Standard delivery 

Standard delivery starts from as little as £2.99. Most of our orders are dispatched viaRoyal Mail First Class and should arrive with in 1 to 3 working days after we dispatch your items. While orders over 2kgs are sent by courier and should arrive with in 24 to72 hours.

*Express Delivery: 

You can opt out to upgrade your delivery via Express Delivery at the checkout. Expressdelivery starts from £5.99 orders placed before 11am Monday – Thursday. Orders placed after 12:00 noon Friday will be process on Monday.

Our Express Delivery is estimated between 24 hours to 5 working days depending on the items that you have ordered. Ceramic and Printed items which are our longest processes lead times may range from 3 to 5 working days and will be dispatch next day after production. So, expect at least 6 days for this items to be delivered. During Christmas timewhen we are processing high volume of orders, you may wish to select this option Express Delivery are always given priority.

Saturday Delivery:

Unfortunately, we are unable to guarantee Saturday delivery as standard. But if this is required please contact us to make special arrangements.

Europe & International DELIVERY 

We currently deliver to the UK & Eire but we can deliver to Europe , and the World. However due to current shipping shipping costs weight restrictions are currently in place. So, if you live overseasor outside UK & Eire and still wish to make a purchase then please contact us to agree with shipping costs.

EUROPE Signed For only 

The Europe P&P is calculated based on weight of the item/s ordered. Delivery to Europe usually takes 4 to 10 working days after dispatch. Please note that personalised itemscan take up to 10 working days depending on your item ordered.

USA & CANADA International Signed For 

The USA, Canada & rest of the world P&P is calculated based on weight of the items ordered. Delivery usually takes 10 to 15 working days after dispatch. Please note that personalised items can take up to 10 working days depending on your item ordered. Therefore your items will approximately arrive with in 2 weeks time from date of order.

Important: Customs and Taxes are levied once the package reaches its destination country. This additional charges for customs clearance will be shouldered by the buyer. We have no control over these charges and customs policies differs widely from country to country; you may want to contact your local customs office for further information.

Lead Times

Our goal is to process your order as quickly and efficiently as possibly. Please note that orders received from Monday to Thursday process normally on the day. While orders placed after 12:00 p.m. on Friday to Sunday will be process on Monday. Please note you can place your order online 24/7 but counting lead times is based on our working days which is from Monday to Friday ( 9:30 to 5:30) excluding weekends and bank holidays.

Although we endeavour to despatch all orders according to its lead times these maybe affected due to circumstances beyong our reasonable control. Possible delays due to weather conditions, fire, bank holidays and industrial are out of our control. Every care has been taken to ensure that the above information is correct.

However personalisedgiftsdelight reserve the right to change the above prices, lead times with out prior notice.Whilst we make every effort deliver goods on the day we specify, we cannot guarantee delivery on that day or accept liability for delivries made outside this timescale.

Thisalso applies to products sent direct from our manufacturers. *Please note that working days is from Monday to Friday ( 9:30 to 5:30 ) in which we only process orders in this timescales but you can place your order 24/7. Orders received after 12:00 noon of a Friday will not be process until Monday. All deliveries and timescales on this website do not include weekends or bank holidays.

*All orders placed before 12:00 noon will go into production the same day, all orders after 12:00 noon will be will classed as the next working day process.

*Postage prices are subject to change in accordance with Royal Mail Price changes, we will give you notice of any changes